Pharmacy Intern

CVS Health • Carmel, IN

22d • Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under a preceptor’s direction, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, with exposure to store, district, and regional operations. They support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while delivering caring service to patients. Interns follow standard operating procedures and best practices, communicate effectively, and contribute to a safe, inclusive team culture. As experience increases, they take on greater responsibility for the safety and effectiveness of pharmacy operations. The role requires regular and predictable attendance, including nights and weekends, and flexibility to travel to other stores in the market as business needs require. This is a part-time position. The typical pay range is $20.50–$24.25. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, patient-focused service skills and the ability to understand and respond appropriately to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening.
• Mathematical reasoning skills to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to complete required training within the designated timeframe.
• Ability to meet the role’s physical demands, including standing or remaining upright for extended periods, mobility, reaching, repetitive finger movements, precision control, stooping, close visual work, and lifting or exerting force as described in the posting.
• Regular and predictable attendance, including nights and weekends.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and, once state requirements are met, work toward providing patient immunizations.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, and other Microsoft Suite applications.

Responsibilities

• Complete the comprehensive training roadmap and Key Learning Experiences.
• Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off.
• Help ensure prescriptions are fulfilled safely and accurately and pharmacy operations run smoothly.
• Provide empathetic, personalized patient service, including at pick-up, drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
• Remain flexible for scheduling and business needs, including traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services such as immunizations, point-of-care testing, and voluntary offsite clinic staffing where allowed and appropriately trained and certified.
• Where permitted, complete additional licensing and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed