Pharmacy Intern

CVS Health • Scottsdale, AZ

11d • $21 - $25 • Onsite

About The Position

CVS Health is seeking a 3rd year Pharmacy Intern to apply pharmacy-school learning in real-world practice and prepare for a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. In the pharmacy, the intern supports smooth operations, timely and accurate prescription fulfillment, and caring patient service. The role involves following standard operating procedures and best practices, communicating effectively, and helping foster a safe, inclusive culture where people feel valued and empowered.

As experience grows, the intern assumes increasing responsibility for the safety and effectiveness of pharmacy operations. Duties may include supporting workflow across production, pickup, drive-thru, and drop-off; assisting with patient questions and counseling under a licensed pharmacist’s direct supervision; handling prescriptions and prescriber communications where permitted by state regulation; supporting inventory activities; and providing additional patient health services when allowed by law and supported by required training and certification. Where permissible, interns may also pursue Technician Immunizer status and support vaccine preparation and administration.

This is a part-time position. The stated pay range is $21.25–$25.00. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate over time, shift quickly between tasks, and confirm prescription information and label accuracy.
• Ability to help patients in a friendly manner, understand their reactions, and respond appropriately.
• Ability to communicate verbally and in writing with patients and colleagues, and to listen actively.
• Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle quantities.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements; and handle items using hand and arm movements.
• Ability to perform tasks requiring precision, close visual acuity, and accurately conveying or receiving detailed oral instructions.
• Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects using negligible force.

Nice To Haves

• One or more years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified after meeting state regulations; pharmacy interns are encouraged to work toward providing patient immunizations.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with leaders in the district.
• Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients in person and over the phone, offer immunizations and other services, and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, embrace a growth mindset, and receive feedback.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally allowed and supported by required training and certification.
• Where permissible, complete additional licensure and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, report adverse reaction events as required, and review, collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed