Pharmacy Intern

CVS Health • Oshkosh, WI

23d • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in retail pharmacy practice while preparing for increased responsibility and a future Pharmacist role. Under a preceptor’s direction, interns complete a comprehensive training roadmap comprising Key Learning Experiences, activities, and time with district leaders, while gaining insight into store, district, and regional operations.

In the pharmacy, interns support smooth operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring patient service. They follow Standard Operating Procedures, pharmacy workflow, applicable laws and professional standards, and CVS policies. Interns develop their clinical and technical knowledge, contribute to a safe and inclusive team, and take on greater responsibility as their tenure increases.

This is a part-time position. The typical pay range is $20.50–$24.25. The position is eligible for benefits and programs depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess or be in the process of obtaining valid intern and/or technician licensure as required.
• Have regular and predictable attendance, including availability for nights and weekends.
• Complete required training within the designated timeframe.
• Maintain attention and focus, including concentrating on tasks and switching between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Demonstrate friendly customer service, notice and appropriately respond to patients’ reactions, and work effectively as part of a team.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; handling and positioning items; performing close-visual-acuity tasks; and occasionally lifting or exerting up to 20 pounds and frequently up to 10 pounds.
• Accurately communicate detailed spoken instructions and receive detailed information orally.

Nice To Haves

• At least one year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and, once state requirements are met, provide patient immunizations.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
• Provide empathetic, personalized patient service, including helping patients at pick-up and drive-thru, assisting over the phone, offering immunizations and other services where appropriate, and resolving or escalating patient concerns.
• Offer counseling, respond to medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and build clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, CVS policies, and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and review, collect, track, and document patient information.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources, subject to hours worked and eligibility.
• Employee discounts, subject to hours worked and eligibility.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed