Pharmacy Intern - Grad

CVS Health • Newark, OH

1d • Onsite

About The Position

CVS Health Graduate Pharmacy Interns support retail pharmacy teams while applying pharmacy-school learning to real-world practice and preparing for pharmacist responsibilities. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, building knowledge of store, district, and regional operations, patient safety, error prevention, quality assurance, drug utilization review, professional standards, corresponding responsibility, and red-flag detection.

The intern helps ensure smooth pharmacy operations and the prompt, safe, and accurate fulfillment of prescriptions while providing caring service. The role involves following standard operating procedures and pharmacy workflow, communicating effectively, demonstrating empathy, and contributing to a safe and inclusive team culture. As readiness grows, the intern takes on greater accountability for pharmacy management, oversight, and operations.

The intern may provide patient-care services such as immunizations and point-of-care testing, where legally permitted and supported by required training and certification. Where permissible, immunization support includes obtaining the required training and status, educating patients, obtaining informed consent, monitoring and responding to adverse reactions, and documenting patient information. This part-time position is eligible for benefits and programs depending on hours worked and eligibility.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe required by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Possess or be in the process of obtaining valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
• Customer service and team orientation, including friendly assistance and appropriate responses to patients.
• Verbal and written communication and active-listening skills for interactions with patients and colleagues.
• Mathematical reasoning skills to calculate quantities, days’ supply, and bottle requirements for prescriptions.
• Problem-resolution skills to choose an appropriate response to challenging patient or colleague interactions.
• Physical ability to meet the described demands, including occasional lifting or exerting up to 20 pounds, frequent lifting or exerting up to 10 pounds, and sustained mobility and dexterity.

Nice To Haves

• One or more years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and provide patient immunizations once state requirements are met.
• Ability to work in the home store and across the market at other locations as business needs require.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the post-graduate training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
• Follow company standard operating procedures and pharmacy workflow at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Support pharmacists and technicians in managing and improving patient health and maintaining smooth pharmacy operations.
• Provide caring, personalized service to patients; offer immunizations and other services when appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge; contribute to a high-performing team and remain flexible to scheduling and business needs, including travel to other market stores as needed.
• Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including controlled-substance requirements and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
• Where permissible, complete required licensure and training to obtain Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting or transcribing information.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree