Pharmacy Intern

CVS Health • Grapevine, TX

23d

About The Position

CVS Health is hiring a third-year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy and prepare for increasing responsibility, including a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap featuring Key Learning Experiences, activities, and time with district leaders, with exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while delivering caring service to patients. The role requires consistent use of Standard Operating Procedures, effective communication, and contribution to a safe, inclusive, and engaging team culture.

As experience grows, the intern takes on greater responsibility for pharmacy operations and patient care. Duties may include assisting patients at pharmacy workstations, supporting prescription processing, offering counseling and handling medical questions under a licensed pharmacist’s direct supervision, communicating with prescribers where permitted, assisting with inventory, and providing additional health services where allowed and appropriately trained. Where permissible, the intern may pursue Technician Immunizer status and support vaccine preparation and administration under applicable state requirements.

This part-time position requires regular and predictable attendance, including nights and weekends, and flexibility to work at the home store or other market locations as business needs require. The role involves standing and mobility for extended periods, handling and lifting items, reaching, repetitive finger movements, visual acuity, and other physical tasks. The typical pay range is $20.00–$23.75 per hour. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, helpful customer-service approach and ability to understand and respond appropriately to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening.
• Ability to use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to meet the listed physical demands, including extended periods of standing and mobility, reaching, repetitive finger movements, close visual acuity, and lifting or exerting force as described.
• Regular and predictable attendance, including nights and weekends.
• Flexibility to work across the home store and other market locations as business needs require.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer-service setting.
• Ability to become immunization certified once state regulations are met.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and Key Learning Experiences under the direction of a preceptor.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at each workstation to support safe, accurate prescription fulfillment.
• Help pharmacy operations run smoothly and support prompt, safe, and accurate prescription processing.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient concerns.
• Offer counseling, field medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge while contributing to a high-performing team.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowable by law and supported by required training and certification.
• Where permissible, complete required licensure and training for Technician Immunizer status; educate patients about vaccines, refer vaccine questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including standing and remaining mobile for extended periods, lifting, scanning and bagging items, reaching, repetitive finger work, stooping, and visually inspecting or transcribing information.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed