Pharmacy Intern - Grad

CVS Health•Akron, OH

20d•Onsite

About The Position

CVS Health Graduate Pharmacy Interns apply pharmacy-school learning in real-world practice to prepare for a Pharmacist role. Under the direction of a preceptor and District Leader, interns complete a comprehensive training roadmap within 120 days of graduation, developing knowledge of store, district, and regional operations. Training and hands-on experience cover patient safety and error prevention, quality assurance, drug utilization review, and professional standards such as corresponding responsibility and red-flag detection. Interns assist the pharmacy team with daily operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. They follow standard operating procedures and best practices, communicate effectively, and help foster a safe, inclusive culture. As readiness increases, they take on greater accountability for supporting pharmacy management, oversight, and operations. Work includes supporting prescription fulfillment, patient care and counseling under pharmacist supervision, inventory activities, team development, compliance, and additional health care services where permitted by law and supported by required training. Where permissible, interns may support immunizations after completing applicable licensure and training requirements, including educating patients, obtaining informed consent, responding to adverse reactions, and documenting patient information. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. Physical demands include prolonged standing and mobility, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting. The typical pay range is $23.75–$42.00. This part-time position is eligible, depending on hours worked and eligibility, for benefits and programs including dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
Ability to obtain required pharmacist licensure within the timeframe set by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Customer-service and team orientation, including actively helping people, recognizing patients’ reactions, and responding appropriately.
Verbal and written communication skills, active listening, and ability to convey and receive detailed information accurately.
Mathematical reasoning to calculate quantities, days’ supply, and bottle counts for prescriptions.
Problem-resolution skills to identify challenging interactions and select an appropriate course of action.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend; and perform close visual work.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and work toward providing patient immunizations once state requirements are met.
Ability to work in the home store and across the market at other locations to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete the post-graduate training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
Follow company standard operating procedures and pharmacy workflow processes at workstations to support safe and accurate prescription fulfillment.
Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Offer counseling, answer medical questions, and obtain relevant patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge.
Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed by law and supported by required training and certification.
Where permissible, complete requirements for Technician Immunizer status and support vaccine preparation and administration.
Educate patients about vaccines, answer questions, and obtain informed consent.
Monitor for and respond to adverse reactions and report events as required by public health requirements.
Review and collect patient information and track and document it for applicable patients.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
Perform other tasks as directed by a Supervisor or Manager.