PHARMACY INTERN

The Kroger Co.•Louisville, KY

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in achieving department sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage associates to provide excellent customer service, and demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Actively enrolled in a U.S. school of pharmacy.
Hold a current state-issued Pharmacy Intern license.

Responsibilities

Promote trust and respect among associates.
Help customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
Maintain knowledge of pharmaceutical products and discuss them competently with customers and prescribers.
Provide drug counseling to customers.
Assist with recommendations for over-the-counter medications.
Accurately enter patient and prescription information into the pharmacy computer system.
Dispense the correct medication.
Contact prescribers’ offices for authorization.
Bag filled prescriptions and accurately deliver them to customers.
Process customers’ third-party insurance information.
Contact insurance companies on customers’ behalf when necessary.
Facilitate charge purchases for customers.
Accurately accept and interpret oral and written prescriptions for filling or refilling.
Clean the department.
Provide immunizations under a pharmacist’s supervision.
Compare and check incoming orders.
Properly stock incoming orders.
Return unused medication stock bottles to stock.
Notify management of customer or employee accidents.
Notify the pharmacist on duty of any prescription incident they become aware of.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.