Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive customer experience, and learns pharmacy policies, procedures, and customer service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and patient care within the state scope of practice for pharmacy interns. The position also supports prescription processing, customer service, cash-register transactions, inventory management, department upkeep, required training, and continued pharmacy and healthcare learning. The role requires enrollment in a school of Pharmacy program, English fluency (except in Puerto Rico), and willingness to work a flexible schedule that includes evenings and weekends.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
- Model customer-service best practices and Walgreens service traits, including proactive assistance and helping customers until their needs are met.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in pharmacy practice under pharmacist supervision and in accordance with state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription-entry, third-party processing, filling, and dispensing duties according to standard operating procedures and pharmacist supervision.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood-pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy-error and Quality Improvement Program policies and procedures.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- Help keep the Pharmacy Department stocked, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current news and developments.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
