Pharmacy Intern

CVS Health • Palm Harbor, FL

22d • $20 - $24

About The Position

CVS Health is hiring a third-year Pharmacy Intern to apply pharmacy-school learning in real-world practice and prepare for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. In the pharmacy, the intern supports smooth operations, timely and accurate prescription fulfillment, and caring patient service. The role involves following standard operating procedures and best practices, communicating effectively, and helping foster a safe and inclusive environment.

As experience grows, the intern takes on increasing responsibility for pharmacy safety and effectiveness. Duties may include supporting immunizations and other patient health services where permitted by law and supported by the required training and certification. This is a part-time position. The stated typical pay range is $20.00–$23.75. Eligible colleagues may have access to benefits and programs based on hours worked and eligibility.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Maintain regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate over time, switch tasks quickly, and confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication effectively with patients and colleagues, and practice active listening.
• Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and required bottles.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
• Communicate and receive detailed information orally.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability and willingness to become immunization certified when state regulations are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Help pharmacy teams manage and improve patient health and ensure prescriptions are filled promptly, safely, and accurately.
• Provide empathetic, personalized service to patients in person, at drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and receive feedback with a growth mindset.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, when lawful and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and review, collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed