Pharmacy Intern

CVS Health • Frankfort, IN

22d • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern role provides hands-on experience applying pharmacy-school learning in a retail pharmacy setting and preparing for increasing responsibility as a pharmacist. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. Interns support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. They learn to apply standard operating procedures, best practices, and effective communication, and help foster a safe, inclusive, and engaging environment. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This part-time position offers a pay range of $20.50–$24.25. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Attend regularly and predictably, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Demonstrate friendly customer service, understand patient reactions, and respond appropriately; work effectively as part of a team.
• Use verbal and written communication effectively, including active listening and accurately conveying and receiving detailed spoken instructions.
• Use math to calculate quantities such as tablets to dispense, days’ supply, and the number of bottles needed.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including standing and mobility for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger movements; precision control; close visual acuity; and occasional lifting or exertion of up to 20 pounds.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and provide patient immunizations once state requirements are met.
• Ability to work in the home store and other market locations as business needs require.
• Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with district leaders.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain receptive to feedback, seek opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
• Where permitted, complete licensure and training for Technician Immunizer status; help prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist on duty, monitor and respond to adverse reactions, report adverse events, and collect and document patient information.
• Meet attendance requirements and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other benefit and well-being programs, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed