Pharmacy Intern

Walgreens • Hoover, AL

6d • $20 - $31

About The Position

The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models and delivers customer service, and learns pharmacy policies, procedures, and service practices in preparation for a future pharmacist career.

Under pharmacist supervision, the intern assists with pharmacy operations and patient care within the applicable state scope of practice. Duties include prescription processing, customer assistance, inventory activities, handling certain calls, maintaining the department, completing required training, and keeping healthcare and pharmacy knowledge current.

Requirements

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evenings and weekends.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions to support a positive customer experience.
• Model customer service best practices, including courteous interpersonal habits and proactive assistance, and develop strong relationships with customers.
• Learn from store and pharmacy team members, field leadership, and customers and patients.
• Assist in the practice of pharmacy under pharmacist supervision and comply with applicable state, federal, and company policies, including the Pharmacy Code of Conduct.
• Perform assigned prescription-entry, third-party processing, filling, and dispensing duties according to standard operating procedures and pharmacist supervision.
• Assist pharmacists and other healthcare providers with patient care and services permitted within the state scope of practice, including patient counseling and services such as blood pressure checks and medication therapy management.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program policies.
• Follow the company policy regarding Good Faith Dispensing.
• Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
• Maintain adequate pharmacy supplies and help keep the department clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

Benefits

• Benefits information is available at jobs.walgreens.com/en/benefits.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed