Pharmacy Intern

CVS Health • Holden, MA

22d • $21 - $42 • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern role provides hands-on experience applying pharmacy-school learning in a retail pharmacy and preparing for increasing responsibility in a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. Interns help pharmacy teams operate smoothly and fill prescriptions promptly, safely, and accurately, while delivering caring patient service and following standard operating procedures and best practices. They are expected to contribute to a safe and inclusive culture and communicate effectively with patients and colleagues.

As their tenure increases, interns take on greater responsibility for safe and effective pharmacy operations. Duties include supporting prescription workflows, assisting patients, performing permitted inventory activities, and providing additional patient health care services where allowed by law and supported by training and certification. Where permissible, interns may also complete requirements to support vaccine preparation and administration. The position is part-time and offers a pay range of $20.50–$42.00. Benefits depend on hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, voluntary benefits, and other programs.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on a task and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to support patient safety.
• Ability to help people in a friendly manner, recognize patients’ reactions, and respond appropriately.
• Ability to use verbal and written communication with patients and colleagues, including active listening.
• Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill a prescription.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to complete required training within the designated timeframe.
• Ability to work regular and predictable attendance, including nights and weekends.

Nice To Haves

• One or more years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and, once state regulations are met, provide patient immunizations.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time spent with district leaders.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
• Assist pharmacy teams in filling prescriptions promptly, safely, and accurately, and support smooth pharmacy operations.
• Provide caring, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient concerns.
• Offer counseling, answer medical questions, and solicit medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and remain receptive to feedback.
• Remain flexible to scheduling and business needs and travel voluntarily to stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed