Pharmacy Intern

CVS Health • Delray Beach, FL

23d

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately, and that patients receive caring service. The role requires consistent use of Standard Operating Procedures, best practices, effective communication, empathy, and contribution to a safe and inclusive team culture.

As experience grows, the intern takes on greater responsibility for pharmacy operations, patient service, and safety. Duties may include prescription workflow support, patient interactions and counseling under licensed pharmacist supervision, inventory tasks, and additional health services where permitted by law and supported by required training. Where permitted, the intern may also complete requirements to obtain Technician Immunizer status and support vaccine preparation and administration. The role requires flexibility to work nights and weekends and to travel to other stores in the market when business needs require it.

This is a part-time position. The stated pay range is $20.00–$23.75. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, service-oriented approach; ability to understand patients’ reactions and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
• Mathematical reasoning sufficient to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to meet the stated physical demands, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting the stated amounts of force.
• Ability to convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified and provide patient immunizations once state requirements are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures at pharmacy workstations to support Pharmacists and Technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer to counsel patients, field medical questions, and obtain medical-history information when appropriate and under the direct supervision of a licensed Pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team and inclusive team dynamic.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where lawful and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; support vaccine preparation and administration; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform the physical and communication tasks required for the position, including standing and moving for extended periods, handling and scanning items, reaching, repetitive finger work, stooping, precise machine adjustments, close visual work, and lifting or exerting force as described in the posting.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed