Pharmacy Intern

CVS Health • Mansfield, OH

2d • $20 - $24

About The Position

CVS Health is seeking a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy and prepare for a Pharmacist role. Under a preceptor’s direction, the intern completes a comprehensive training roadmap involving key learning experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. The intern assists the pharmacy team with smooth operations and prompt, safe, and accurate prescription fulfillment, and provides caring service to patients. The role involves applying standard operating procedures and best practices, communicating effectively, and contributing to a safe, inclusive, and engaging culture.

As experience grows, the intern takes on increasing responsibility for pharmacy operations and patient care. Duties may include supporting prescription workflow, assisting patients, handling permitted prescription communications and inventory tasks, and delivering additional health services where allowed by law and supported by required training and certification. Where permitted, the intern may also complete additional licensure and training to support vaccine preparation and administration.

The position requires regular and predictable attendance, including nights and weekends, and completion of required training within the designated timeframe. It is part-time and offers a typical pay range of $20.00–$23.75. Benefits depend on hours worked and eligibility and include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to support patient safety.
• Ability to help people in a friendly manner, understand patients’ reactions, and respond appropriately.
• Ability to use verbal and written communication to interact with patients and colleagues, including active listening.
• Ability to use math to solve prescription-related problems, such as calculating tablets, days’ supply, or bottles required.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to meet the role’s physical demands, including prolonged upright mobility, lifting and handling items, reaching, repetitive finger movements, precision control, stooping, and close visual acuity.
• Ability to convey detailed spoken instructions accurately and receive detailed information through oral communication.
• Regular and predictable attendance, including nights and weekends.

Nice To Haves

• 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and key learning experiences under the direction of a preceptor.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Help Pharmacists and Technicians manage and improve patient health by following applicable procedures.
• Provide caring patient service at pick-up, drive-thru, and over the phone, including offering immunizations and other services and resolving or escalating patient problems.
• Offer counseling, answer medical questions, and solicit patient medical history when appropriate under direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
• Remain flexible to scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor and respond to adverse reactions and report events as required by public health requirements.
• Review and collect patient information and track and document information for each applicable patient.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed