Pharmacy Intern - Grad

CVS Health•Cambridge, OH

3d•$24 - $42

About The Position

CVS Health Graduate Pharmacy Interns apply their pharmacy school learning in real-world practice and prepare for pharmacist roles. Under the direction of a preceptor and District Leader, interns complete a comprehensive training roadmap within 120 days of graduation, building knowledge of store, district, and regional operations. They develop skills in patient safety, error prevention, quality assurance, drug utilization review, professional standards, corresponding responsibility, and red-flag detection. Interns assist pharmacy teams in filling prescriptions promptly, safely, and accurately, and in providing caring patient service. They learn to follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive culture. As their tenure and readiness increase, they take on greater accountability for pharmacy operations, patient care, team support, inventory activities, and applicable health care services. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when needed. The position is part-time. The stated typical pay range is $23.75–$42.00. Benefits may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
Ability to obtain required pharmacist licensure within the timeframe set by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to support patient safety.
Friendly customer service, awareness of patient reactions, and appropriate responses.
Verbal and written communication skills for interacting with patients and colleagues, including active listening.
Mathematical reasoning skills, including calculating tablet quantities, days’ supply, and bottle quantities for prescriptions.
Ability to identify challenging interactions and choose an appropriate course of action.
Ability to meet the stated physical demands, including remaining upright for extended periods; lifting up to 20 pounds occasionally and up to 10 pounds frequently; reaching, stooping, repetitive finger movements, and close visual acuity.

Nice To Haves

One or more years of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and provide patient immunizations once state requirements are met.
Ability to work in the home store and across the market at other locations to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
Offer counseling, answer medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible for scheduling and business needs and travel voluntarily to other market stores to work shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowable by law and supported by required training and certification.
Where permissible, complete licensure and training requirements to obtain Technician Immunizer status; educate patients about vaccines and obtain informed consent; monitor and respond to adverse reactions and report events; and review, collect, track, and document patient information.
Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy; use active listening and clear verbal and written communication; apply mathematical reasoning to prescription quantities and days’ supply; and identify appropriate responses to challenging patient or colleague interactions.
Perform the physical tasks required for the role, including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and visually inspecting or transcribing information.
Perform other tasks as directed by a supervisor or manager.