PHARMACY/PHARMCST-INTERN

The Kroger Co. • Teays Valley, WV

2d

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage excellent customer service, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The Pharmacy Intern supports pharmacy operations by counseling customers, assisting with over-the-counter medication recommendations, entering patient and prescription information, dispensing medications, processing insurance information, and providing immunizations under pharmacist supervision. The role also involves inventory handling, department cleaning, and following safety and incident-reporting procedures. Interns must be actively enrolled in a U.S. school of pharmacy and hold a current state-issued Pharmacy Intern license.

Requirements

• Actively enrolled in a U.S. school of pharmacy.
• Hold a current state-issued Pharmacy Intern license.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers by answering questions about products sold in the department and throughout the store.
• Gain and maintain knowledge of pharmaceutical products and competently discuss them with customers and prescribers.
• Provide drug counseling to customers.
• Assist with recommendations for over-the-counter medications.
• Accurately enter patient and prescription information into the pharmacy computer system.
• Dispense the correct medication.
• Contact prescribers’ offices for authorization.
• Bag filled prescriptions and accurately deliver them to customers.
• Process third-party insurance information for customers.
• Contact insurance companies on customers’ behalf when necessary.
• Facilitate charge purchases for customers.
• Accurately accept and interpret oral and written prescriptions for filling or refilling.
• Clean the department.
• Provide immunizations under the supervision of the pharmacist.
• Compare and check incoming orders.
• Properly stock incoming orders.
• Return unused medication stock bottles to stock.
• Notify management of customer or employee accidents.
• Notify the pharmacist on duty if made aware of a prescription incident.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act honestly and with integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the associate’s career through the Continuing Education program.
• Industry-leading training programs and diverse career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed