Pharmacy Intern - Grad

CVS Health•Jasper, IN
•Onsite

About The Position

CVS Health Graduate Pharmacy Interns support retail pharmacy teams while developing the knowledge and skills needed for a Pharmacist role. Interns apply pharmacy-school learning to practice and, under the direction of a preceptor and District Leader, complete a comprehensive training roadmap within 120 days of graduation covering store, district, and regional operations. Training includes patient safety and error prevention, quality assurance and drug utilization review, and professional standards such as corresponding responsibility and red-flag detection. Interns help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately. They follow company procedures and pharmacy workflow practices, communicate effectively, and contribute to caring patient service and a safe, inclusive team culture. As their tenure and readiness increase, they take on greater accountability for pharmacy operations and team support. The role requires a PharmD from a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program, and the ability to obtain pharmacist licensure within the timeframe required by state guidelines. Failure to obtain required licensure within 120 days of graduation results in separation of employment. Interns must possess, or be obtaining, valid intern and/or technician licensure as required. Regular and predictable attendance, including nights and weekends, is required. The position is described as part-time and is eligible for a range of benefits depending on hours worked and eligibility.

Requirements

  • PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
  • Ability to obtain required pharmacist licensure within the timeframe specified by state guidelines; required licensure must be obtained within 120 days of graduation.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy to ensure patient safety.
  • Friendly customer-service approach, ability to identify ways to help people, and ability to recognize and respond appropriately to patients’ reactions.
  • Verbal and written communication skills for interacting with patients and colleagues, including active listening and asking appropriate questions.
  • Mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and full and partial bottles needed for prescriptions.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and move items between low and high positions; and perform tasks requiring close visual acuity.
  • Ability to occasionally lift or exert up to 20 lbs, frequently lift or exert up to 10 lbs, and consistently move objects using negligible force.
  • Ability to convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1+ years of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and provide patient immunizations once state requirements are met.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Follow company Standard Operating Procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fill prescriptions safely and accurately.
  • Provide caring, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including controlled-substance dispensing and recordkeeping requirements and patient privacy and security requirements.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training to obtain Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and review, collect, track, and document patient information.
  • Complete required training within the designated timeframe and maintain regular, predictable attendance, including nights and weekends.
  • Perform physical and communication tasks required for pharmacy work, including remaining mobile and upright for extended periods, handling items, maintaining visual accuracy, and conveying and receiving detailed information. Any additional tasks may be assigned by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

Ph.D. or professional degree

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