Pharmacy Intern

CVS Health • Sylvania, OH

7d • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice while preparing for increased responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, and gain exposure to store, district, and regional operations. In the pharmacy, they support smooth operations and prompt, safe, and accurate prescription fulfillment while providing caring service to patients. They learn to follow Standard Operating Procedures, pharmacy workflow practices, and effective communication standards, and help contribute to a safe, inclusive, and engaging team culture.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to meet scheduling and business needs, including travel to other stores in the market when needed. Depending on state regulations, training, and certification, interns may support immunizations and other patient health services. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess or be in the process of obtaining valid intern and/or technician licensure as required.
• Demonstrate attention and focus, including concentrating over time, shifting between tasks, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation, including proactively helping people, recognizing patient reactions, and responding appropriately.
• Use verbal and written communication effectively and practice active listening with patients and colleagues.
• Use mathematics to determine quantities such as tablets to dispense, days’ supply, and full or additional bottles needed.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including standing and remaining mobile for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precision control, and stooping; close visual work; and occasional lifting or exertion of up to 20 pounds.
• Communicate and receive detailed or important instructions accurately through spoken communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and, once state requirements are met, strive to provide patient immunizations.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at each workstation, including production, pick-up, drive-thru, and drop-off.
• Help the pharmacy team fill prescriptions promptly, safely, and accurately, and support smooth pharmacy operations.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations permit.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and support a safe, inclusive, and engaging team dynamic.
• Remain flexible for scheduling and business needs and travel to other stores in the market to work shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including those relating to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and supported by required training and certification.
• Where permitted, complete licensure and training requirements for Technician Immunizer status; support vaccine preparation and administration, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform the additional tasks assigned by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed