Pharmacy Intern - Grad

CVS Health • Indiana, PA

10d • $24 - $42 • Onsite

About The Position

CVS Health Graduate Pharmacy Interns apply their pharmacy school learning in real-world practice to prepare for a Pharmacist role. Under the direction of a preceptor and District Leader, interns complete a comprehensive training roadmap within 120 days of graduation, building knowledge of store, district, and regional operations. The role develops understanding of patient safety and error prevention, quality assurance drug utilization review, and professional standards such as corresponding responsibility and red-flag detection.

Interns assist the pharmacy team in keeping operations running smoothly and ensuring prescriptions are filled promptly, safely, and accurately. They work in accordance with Standard Operating Procedures and best practices, communicate effectively, provide caring service, and contribute to a safe and inclusive culture. As tenure and readiness increase, they take on greater accountability for pharmacy management, oversight, and operations, while complying with applicable laws, regulations, professional standards, ethical principles, and CVS policies.

Where allowed by law and supported by required training and certification, interns may provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Where permissible, they may also complete requirements for Technician Immunizer status and assist with vaccine preparation and administration.

Requirements

• Graduate of a PharmD program accredited in the United States before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe specified by state guidelines; failure to obtain it within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Ability to help people in a friendly manner, understand patients' reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying and receiving detailed spoken instructions.
• Ability to use math to determine prescription quantities, days' supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger tasks; stoop and bend; and visually inspect small details.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

• One or more years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; interns should strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company SOPs at each workstation to help pharmacists and technicians manage and improve patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, embrace a growth mindset, and respond receptively to feedback.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including those related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and appropriately trained and certified.
• Where permissible, complete additional licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about vaccines, answer questions, and obtain informed consent.
• Monitor for and respond to adverse reactions and report events as required by public health requirements.
• Review and collect patient information and track and document information for each applicable patient.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use mathematical reasoning in prescription-filling tasks, and resolve challenging interactions appropriately.
• Perform the physical activities required for the role, including standing or remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and close visual inspection.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues' physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree