Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a strong patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while modeling a distinctive customer experience and learning pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and prescription processing, supports patient care services within the state scope of practice for pharmacy interns, and promptly reports prescription errors. The position also includes customer service, cash-register duties, handling appropriate telephone calls, inventory support, maintaining the pharmacy department, completing required training, and keeping current with developments in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
- Model and share customer-service best practices and Walgreens service traits with team members.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist in the practice of pharmacy under pharmacist supervision and comply with state, federal, and company policies and the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription-entry, third-party processing, filling, and dispensing duties according to Walgreens standard operating procedures.
- Assist pharmacists and other healthcare providers with patient counseling and other health services within the state scope of practice for pharmacy interns, including blood pressure services and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company error policies and the Quality Improvement Program.
- Adhere to the Walgreen Co. Good Faith Dispensing policy.
- Register related sales at the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for specified shipment discrepancies or damaged prescription drugs.
- Help maintain the pharmacy department by keeping it stocked with adequate supplies, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current developments.
Benefits
- Benefits information is available at jobs.walgreens.com/en/benefits.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
