Pharmacy Intern

CVS Health•Charleston, SC
•$20 - $24•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving Key Learning Experiences, practical activities, and time with district leaders, while gaining exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately, and that patients receive caring service. The role requires consistent use of standard operating procedures, best practices, and effective communication, as well as contributing to a safe, inclusive, and engaging culture. As experience grows, the intern takes on additional responsibility for pharmacy operations and patient care. Under licensed-pharmacist supervision where applicable, the intern may assist patients with questions, take prescriptions, clarify prescription details with prescribers, support inventory activities, and provide additional health services where permitted by law and supported by required training. Where state regulations allow, the intern may pursue Technician Immunizer status and support vaccine preparation and administration. This is a part-time position, with a typical pay range of $20.00–$23.75. Benefits and programs vary depending on hours worked and eligibility.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate over time and shift quickly between tasks to meet patient and business needs.
  • Ability to verify prescription information and label accuracy.
  • Friendly, helpful customer-service approach and ability to recognize and respond appropriately to patients’ reactions.
  • Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurate exchange of detailed information.
  • Ability to use mathematics to calculate quantities such as tablets, days’ supply, and bottles needed for prescriptions.
  • Ability to identify challenging interactions and choose an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements and precise machine adjustments.
  • Close visual acuity for tasks such as transcribing, using a computer terminal, and inspecting small items.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability and willingness to become immunization certified once state requirements are met.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete the comprehensive training roadmap and Key Learning Experiences to build skills for a future Pharmacist role.
  • Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
  • Support safe, prompt, and accurate prescription fulfillment and smooth pharmacy operations.
  • Provide empathetic, personalized patient service, including responding to patient concerns and escalating or resolving problems.
  • Offer counseling, respond to medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek feedback and opportunities to expand clinical and technical knowledge while contributing to a high-performing team.
  • Remain flexible for scheduling and business needs and travel to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled substances, recordkeeping, patient privacy, and security.
  • Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when allowable and appropriately trained and certified.
  • Where permissible, complete the additional licensure and training required for Technician Immunizer status and support vaccine preparation and administration.
  • Where supporting immunizations, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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