Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The intern uses pharmacy systems to obtain patient and drug information and process prescriptions, models helpful customer service, and learns pharmacy policies, procedures, and practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with prescription processing and dispensing, patient care services within the state scope of practice, customer assistance, pharmacy operations, inventory management, and maintaining the pharmacy department. The role also includes completing required training and keeping healthcare and pharmacy knowledge current.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop customer relationships.
- Model customer service best practices and Walgreens service traits, including proactive assistance and helping customers until their needs are met.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with state, federal, and company requirements; comply with the Pharmacy Code of Conduct.
- Perform assigned duties related to entering, processing, filling, and dispensing prescriptions according to standard operating procedures.
- Assist pharmacists and other healthcare providers with patient counseling and other services within the state scope of practice for pharmacy interns, such as blood pressure services and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies and procedures.
- Follow the Good Faith Dispensing policy.
- Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Assist with pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for overages, shortages, order errors, and damaged prescription drugs.
- Maintain adequate supplies and help keep the Pharmacy Department clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training and special assignments or other tasks as assigned.
- Maintain healthcare and pharmacy knowledge and skills, including awareness of current news and developments.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
