Pharmacy Intern

CVS Health • Duncanville, TX

3d • $20 - $24 • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting while preparing for pharmacist responsibilities. Under the direction of a preceptor, interns complete a comprehensive training roadmap involving key learning experiences, pharmacy activities, and time with district leaders. They gain an overview of store, district, and regional operations while helping the pharmacy team provide prompt, safe, accurate prescription fulfillment and caring patient service.

Interns learn pharmacy workflows, standard operating procedures, best practices, and effective communication. They contribute to a safe and inclusive culture, develop clinical and technical knowledge, and assume increasing responsibility for the safety and effectiveness of pharmacy operations. Where permitted and appropriately trained, they may support immunizations and other patient health services.

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess or be in the process of obtaining valid intern and/or technician licensure as required.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, helpful customer-service approach and ability to notice and respond appropriately to patient reactions.
• Verbal and written communication skills to interact with patients and colleagues, including active listening.
• Mathematical reasoning skills to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Problem-resolution skills to identify challenging interactions and choose an appropriate course of action.
• Ability to work regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, grasp, and move items; perform repetitive finger movements; adjust machines precisely; stoop and bend; and perform tasks requiring close visual acuity.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Ability to accurately communicate detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• 1 or more years of related work experience in a pharmacy, retail, medical, or customer-service setting.
• Ability to become immunization certified; interns should strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap and key learning experiences that build pharmacy aptitude.
• Follow company standard operating procedures and pharmacy workflow procedures at workstations, including production, pick-up, drive-thru, and drop-off.
• Help ensure prescriptions are fulfilled promptly, safely, and accurately.
• Provide empathetic, personalized patient service, solve or escalate patient concerns, and offer immunizations and other services when appropriate.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, contributing to a high-performing team and growth mindset.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and supported by required training and certification.
• Where permissible, complete additional licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the pharmacist on duty.
• Where permissible, monitor for and respond to vaccine adverse reactions, report events as required, and collect, review, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed