Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive customer experience, and learns pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with prescription processing and dispensing, patient care and services permitted by the state scope of practice, customer support, pharmacy operations, inventory, and department upkeep. The intern completes required training and maintains knowledge and skills in healthcare and pharmacy.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions.
- Model customer-service best practices and develop strong relationships with customers.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and comply with applicable laws, company policy, and the Pharmacy Code of Conduct.
- Perform assigned prescription-entry, third-party processing, filling, and dispensing duties according to standard operating procedures.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling, blood pressure services, and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program procedures.
- Follow the company policy regarding Good Faith Dispensing.
- Register related sales on the assigned cash register and handle cash as required; assist customers in locating over-the-counter products.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- Help keep the Pharmacy Department stocked, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current developments.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
