Pharmacy Intern - Grad

CVS Health

29d•$24 - $42•Onsite

About The Position

The Graduate Pharmacy Intern applies pharmacy-school learning in real-world practice while preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation to develop knowledge of store, district, and regional operations. Training and hands-on experience include patient safety and error prevention, quality assurance and drug utilization review, corresponding responsibility, and red-flag detection. The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. The role requires following standard operating procedures and best practices, communicating effectively, and contributing to a safe and inclusive culture. As readiness and tenure grow, the intern takes on greater accountability for pharmacy management, oversight, and operations. Where permitted by law and supported by required training and certification, the intern may provide additional patient health services, including immunizations and point-of-care testing, and may staff offsite clinics. The position requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within the designated timeframe. This is a part-time position. The typical pay range is $24.25–$42.00. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

Graduate with a PharmD from a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
Ability to obtain required pharmacist licensure within the timeframe set by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to ensure patient safety.
Ability to assist people in a friendly manner, notice patients’ reactions, and respond appropriately.
Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurate communication of detailed spoken instructions.
Mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
Problem-resolution skills to identify challenging interactions and choose an appropriate course of action.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and handle items; perform repetitive finger movements; and adjust machines precisely.
Close visual acuity for tasks such as transcribing, using a computer terminal, and inspecting small items.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Ability to receive detailed information through oral communication.

Nice To Haves

At least one year of related work experience in a pharmacy, retail, medical, or customer-service setting.
Ability to become immunization certified; once state regulations are met, pharmacy interns are expected to strive to provide patient immunizations.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where permitted; and solve or escalate patient concerns.
Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowable and appropriately trained and certified.
Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
Educate patients about vaccines and answer questions to obtain informed consent.
Monitor for and respond to adverse reactions and report events as required by public-health requirements.
Review and collect patient information and track and document information for each applicable patient.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.