Pharmacy Intern - Grad

CVS Health • Tell City, IN

6d • $24 - $42 • Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern applies pharmacy school learning in a retail pharmacy setting while preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation and develops knowledge of store, district, and regional operations, patient safety, error prevention, quality assurance, drug utilization review, and professional standards. The intern supports pharmacy operations and works with the pharmacy team to ensure prescriptions are filled promptly, safely, and accurately, while providing caring service and following standard operating procedures and best practices.

As experience and readiness increase, the intern takes on greater accountability for pharmacy management, oversight, and operations. Duties include assisting patients, supporting prescription fulfillment, communicating with prescribers, coaching and mentoring team members, completing permitted inventory activities, and providing additional patient health services where allowed by law and supported by required training. Where permitted, the intern may also complete licensure and training requirements to support vaccine preparation and administration, educate patients, monitor and report adverse reactions, and document patient information.

The position requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within designated timeframes. The role involves customer service and teamwork, focused attention, communication, mathematical reasoning, problem resolution, and physical activities such as standing, reaching, repetitive finger movements, stooping, and lifting.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe required by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
• Ability to provide friendly assistance, understand patients’ reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying or receiving detailed spoken information.
• Mathematical reasoning skills to calculate quantities, days’ supply, and bottle requirements for prescriptions.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements; manipulate items and equipment precisely; and perform tasks requiring close visual acuity.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; interns should strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
• Follow company SOPs and pharmacy workflow procedures to support safe, accurate, and timely prescription fulfillment.
• Contribute to positive patient experiences through empathetic service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient problems.
• Offer counseling, answer medical questions, and solicit patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and supported by required training and certification.
• Where permissible, complete additional licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Where permissible, educate patients about vaccines, answer questions, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree