Pharmacy Intern - Grad

CVS Health•Arroyo Grande, CA

14d•Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern role provides hands-on pharmacy experience and a training roadmap to prepare PharmD graduates for pharmacist responsibilities. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation and develops knowledge of store, district, and regional operations, patient safety, error prevention, quality assurance, drug utilization review, professional standards, corresponding responsibility, and red-flag detection. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring patient service. The role applies pharmacy-school learning in real-world practice, follows standard operating procedures and best practices, communicates effectively, and contributes to a safe, inclusive team. As readiness increases, the intern assumes greater accountability for pharmacy operations and may support additional health services, including immunizations, where permitted by law and supported by required training and certification. This is a part-time position. The typical pay range is $23.10–$28.10. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
Ability to obtain required pharmacist licensure within the required timeframe under state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
Customer-service and team-orientation skills, including helping people in a friendly manner and responding appropriately to patient reactions.
Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
Mathematical reasoning ability, including calculating quantities, days’ supply, and bottle counts for prescriptions.
Problem-resolution ability to identify challenging interactions and select an appropriate course of action.
Ability to meet the role’s physical demands, including standing or remaining upright for extended periods, mobility, reaching, repetitive finger movements, precision control, stooping, close visual acuity, and lifting or exerting force as described in the posting.
Ability to communicate detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
Ability to work in the home store and across the market at other locations to meet business needs.
Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures and pharmacy workflow procedures at workstations including production, pick-up, drive-thru, and drop-off.
Support pharmacists and technicians in managing and improving patient health, and help ensure safe, accurate, and timely prescription fulfillment.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Offer counseling, answer medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
Follow applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary staffing of offsite clinics, where permitted and supported by required training and certification.
Where permissible, complete additional licensure and training for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
Complete required training within the designated timeframe and maintain regular, predictable attendance, including nights and weekends.
Perform assigned additional tasks as directed by a supervisor or manager.