Pharmacy Intern

CVS Health•Seminole, FL
•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap with Key Learning Experiences, activities, and time with district leaders, gaining exposure to pharmacy, store, district, and regional operations. The intern supports smooth pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. The role involves following standard operating procedures and pharmacy workflow, communicating effectively, and contributing to a safe, inclusive team culture. With experience, the intern assumes greater responsibility for operational safety and effectiveness, patient care, inventory activities, and team development. Where permitted by law and supported by required training and certification, the intern may also provide services such as immunizations, point-of-care testing, and offsite clinic support. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Ability to provide friendly assistance, understand patients’ reactions, and respond appropriately.
  • Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
  • Mathematical reasoning skills, including calculating quantities to dispense, days’ supply, and bottle requirements.
  • Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead; perform repetitive finger movements; extend hands and arms; adjust machines precisely; and stoop to move items between low and high positions.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Occasionally lift or exert up to 20 lbs, frequently lift or exert up to 10 lbs, and consistently exert a negligible amount of force to move objects.
  • Ability to accurately convey detailed or important spoken instructions and receive detailed information through oral communication.
  • Regular and predictable attendance, including nights and weekends.

Nice To Haves

  • One or more years of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and provide patient immunizations once state regulations are met.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company standard operating procedures at pharmacy workstations and help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide caring, personalized patient service, including helping at pick-up, drive-thru, and over the phone; offering immunizations and other services; and resolving or escalating patient problems.
  • Offer counseling, answer medical questions, and collect patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled substances, recordkeeping, patient privacy, and security.
  • Deliver additional patient health care services such as immunizations, point-of-care testing, and offsite clinic staffing where legally permitted and appropriately trained and certified.
  • Where permissible and after meeting applicable requirements, obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions and report events as required by public health requirements.
  • Review and collect patient information and track and document it for each applicable patient.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to hours worked and eligibility.
  • Other colleague well-being programs, with details provided during the application process and on Benefits Moments.
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