Pharmacy Intern

CVS Health • Noblesville, IN

23d • Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in real-world pharmacy practice while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap with Key Learning Experiences, activities, and time with district leaders, gaining insight into pharmacy, store, district, and regional operations.

In the pharmacy, interns support smooth operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. They learn pharmacy workflows, Standard Operating Procedures, best practices, and effective communication. Interns contribute to a safe, inclusive, and engaging culture and develop their clinical and technical knowledge through hands-on work and feedback.

With increasing tenure, interns take on greater responsibility for pharmacy operations. They may support immunizations and other patient health services where permitted by law and supported by required training and certification. This is a part-time position.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Demonstrate attention and focus, including the ability to concentrate, switch tasks quickly, and confirm prescription information and label accuracy.
• Demonstrate customer-service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication effectively and practice active listening with patients and colleagues.
• Use mathematical reasoning for prescription-related calculations, such as tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including standing and mobility for extended periods, handling and reaching for items, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.
• Attend work regularly and predictably, including nights and weekends.

Nice To Haves

• 1+ years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; interns should strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences that develop pharmacy skills.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off.
• Support safe, accurate, and timely prescription fulfillment and pharmacy operations.
• Provide caring, personalized patient service, respond to patient concerns, and resolve or escalate problems.
• Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled substances, recordkeeping, patient privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and properly trained or certified.
• Where permissible and after meeting applicable licensure and training requirements, obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events as required, and collect and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed