Pharmacy Intern

CVS Health•Highland Park, IL

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, and provides an overview of store, district, and regional operations. Interns support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. They follow standard operating procedures and pharmacy best practices, communicate effectively, and contribute to a safe, inclusive, and engaging team culture. As their tenure increases, interns take on greater responsibility for pharmacy operations and patient care. Depending on applicable law, training, and certification, they may support immunizations and other health services. The role requires regular and predictable attendance, including nights and weekends, flexibility to work shifts at other stores in the market as business needs require, and the ability to complete assigned training within the designated timeframe. This is a part-time position. The typical pay range is $18.50–$20.25. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility. The anticipated application window closes December 11, 2026.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Ability to provide friendly customer service, understand patient reactions, and respond appropriately.
  • Verbal and written communication skills to interact with patients and colleagues, including active listening.
  • Mathematical reasoning skills to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
  • Ability to complete the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precise machine adjustments; stooping and bending; and close visual work.
  • Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.
  • Ability to communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and pursue providing patient immunizations once state requirements are met.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off.
  • Support safe, prompt, and accurate prescription fulfillment and smooth pharmacy operations.
  • Provide personalized, empathetic patient service, including helping patients at pick-up, drive-thru, and over the phone; offering immunizations and other services where appropriate; and solving or escalating patient problems.
  • Offer counseling, answer medical questions, and collect patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Seek feedback and opportunities to expand clinical and technical knowledge, contributing to a high-performing team and growth mindset.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed by law and supported by required training and certification.
  • Where permissible, complete required licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Where permissible, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect, track, and document patient information.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to hours worked and eligibility.
  • Other benefits and programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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