Pharmacy Intern

CVS Health•Zanesville, OH

22d•$20 - $24•Onsite

About The Position

CVS Health is hiring a 3rd year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy setting and prepare for increasing responsibility in a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, while gaining an overview of store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately. The role involves following company procedures and pharmacy workflow practices, providing caring patient service, and learning through hands-on work and feedback. Interns are expected to contribute to a safe, inclusive team culture and to remain flexible for scheduling and business needs, including traveling to other stores in the market when needed. Where permitted and appropriately trained, the intern may also support immunizations and other patient health care services. This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
Ability to provide friendly customer service, understand patient reactions, and respond appropriately.
Verbal and written communication skills to interact with patients and colleagues, including active listening and accurately conveying and receiving detailed instructions.
Mathematical reasoning skills to calculate quantities such as tablets to dispense and days’ supply.
Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
Ability to complete the physical demands of the job, including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise control of machines, stooping, and close visual work.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability and willingness to become immunization certified once state regulations are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete the comprehensive training roadmap and Key Learning Experiences under the direction of a preceptor.
Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
Help ensure prescriptions are fulfilled promptly, safely, and accurately.
Provide empathetic, personalized patient service in person, at drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate and under direct supervision of a licensed pharmacist.
Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to develop clinical and technical knowledge, and contribute to a high-performing team.
Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where allowed by law and supported by required training and certification.
Where permissible, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor and respond to adverse reactions and report events as required by public health requirements.
Review and collect patient information and track and document information for each applicable patient.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.