Pharmacy Intern - Grad

CVS Health • Little Rock, AR

1d • Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern applies pharmacy school learning in a retail pharmacy setting while preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation to build knowledge of store, district, and regional operations. Training and hands-on experience cover patient safety and error prevention, quality assurance, drug utilization review, professional standards, corresponding responsibility, and red-flag detection.

The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring service. The role follows pharmacy workflows, company procedures, best practices, and applicable laws and professional standards. As readiness increases, the intern takes on greater accountability in pharmacy operations, supports patient care services, and contributes to an inclusive, safe, and engaged team. The position requires flexibility to work nights and weekends and, as business needs require, to travel to other stores in the market. The posting describes the position as part-time.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe set by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Customer-service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Verbal and written communication skills, active listening, and ability to accurately convey and receive detailed spoken instructions.
• Mathematical reasoning skills for prescription calculations, such as tablet quantities and days’ supply.
• Problem-resolution skills and ability to choose an appropriate course of action in challenging patient or colleague interactions.
• Ability to meet the listed physical demands, including extended periods of standing, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
• Ability to work at the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company Standard Operating Procedures at pharmacy workstations and support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and supported by required training and certification.
• Where permissible, complete required licensure and training for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report adverse events, and collect, track, and document patient information.
• Attend work regularly and predictably, including nights and weekends, and complete required training within designated timeframes.
• Perform physical and communication tasks required for pharmacy work, including remaining mobile and upright, handling and moving items, using close visual acuity, and accurately exchanging detailed information.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree