Pharmacy Intern - Grad

CVS Health•Blacksburg, VA

22d•$24 - $42•Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern applies pharmacy school learning in real-world practice and completes a comprehensive training roadmap within 120 days of graduation, under the direction of a preceptor and District Leader. The program builds knowledge of store, district, and regional operations, patient safety and error prevention, quality assurance and drug utilization review, and professional standards such as corresponding responsibility and red-flag detection. Interns support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. They learn to follow standard operating procedures and pharmacy workflow, communicate effectively, and contribute to a safe and inclusive team culture. As readiness grows, the intern takes on greater responsibility for pharmacy management, oversight, and operations. Work may include prescription fulfillment, patient service and counseling under pharmacist supervision, prescription clarification, team coaching, inventory activities, and additional health care services such as immunizations and point-of-care testing where permitted and appropriately trained. The role requires compliance with applicable laws, regulations, professional standards, ethical principles, and CVS policies. The posting identifies this as a part-time position.

Requirements

PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
Ability to obtain required pharmacist licensure within the timeframe required by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
Customer-service and teamwork orientation, including friendly assistance and appropriate responses to patients.
Verbal and written communication skills, including active listening.
Mathematical reasoning sufficient to calculate quantities, days’ supply, and bottle requirements for prescriptions.
Ability to identify challenging interactions and select an appropriate course of action.
Ability to meet the stated physical demands, including remaining upright for extended periods, reaching, repetitive finger motions, stooping, and occasionally lifting up to 20 pounds and frequently lifting up to 10 pounds.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
Ability to work in the home store and other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete the post-graduate training roadmap within 120 days of graduation.
Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe and accurate prescription fulfillment.
Provide empathetic, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Develop clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and company policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where allowed by law and supported by required training and certification.
Where permitted, complete licensure and training for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, review, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
Confirm prescription information and label accuracy, concentrate on tasks, shift between tasks, and use mathematical reasoning to support prescription filling.
Provide friendly assistance, recognize and respond appropriately to patient reactions, communicate effectively, listen actively, and resolve challenging interactions.
Perform the physical activities required for the role, including standing, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting small details.
Perform additional tasks as directed by a Supervisor or Manager.