Pharmacy Intern

CVS Health • Kennewick, WA

22d

About The Position

CVS Health 3rd year Pharmacy Interns apply their pharmacy-school learning in retail pharmacy practice and prepare for increasing responsibility as a Pharmacist. Under a preceptor’s direction, interns complete a comprehensive training roadmap with Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. In the pharmacy, they support smooth operations and prompt, safe, and accurate prescription fulfillment while providing caring patient service. They learn to follow Standard Operating Procedures, pharmacy best practices, and effective communication practices, and contribute to a safe, inclusive, and engaging team culture.

As their experience grows, interns take on greater responsibility for the safety and effectiveness of pharmacy operations. Duties include supporting pharmacy workflow, helping patients, assisting with inventory, and providing additional health services where permitted by law and supported by training and certification. Where permissible, interns may also complete additional requirements to become Technician Immunizers and support vaccine preparation and administration. This is a part-time position. The typical pay range is $20.75–$25.25. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess or be in the process of obtaining valid intern and/or technician licensure as required.
• Attend regularly and predictably, including nights and weekends.
• Complete required training within the designated timeframe.
• Demonstrate the ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movements, precision control, stooping, and close visual work. The role involves frequently lifting or exerting up to 10 pounds, occasionally up to 20 pounds, and consistently moving negligible amounts of force.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and across market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures at pharmacy workstations and support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient problems.
• Offer counseling, field medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts when needed.
• Comply with relevant laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
• Where permissible and appropriately trained, complete requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to eligibility.
• Other benefits and programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed