Pharmacy Intern - Grad

CVS Health • Wilkes-Barre, PA

21d • Onsite

About The Position

CVS Health Graduate Pharmacy Interns support retail pharmacy teams while developing the skills and experience needed for a Pharmacist role. They apply pharmacy school learning in practice and, under the direction of a preceptor and District Leader, complete a comprehensive training roadmap within 120 days of graduation. Training and experience cover store, district, and regional operations, patient safety and error prevention, quality assurance, drug utilization review, and professional standards such as corresponding responsibility and red-flag detection.

The intern assists with smooth pharmacy operations and prompt, safe, accurate prescription fulfillment while delivering caring patient service. They learn to follow Standard Operating Procedures, pharmacy workflows, best practices, and effective communication practices, and contribute to a safe and inclusive culture. As their tenure and readiness increase, they take on greater accountability for supporting pharmacy management, oversight, and operations.

The role may include patient counseling and responding to medical questions under a licensed pharmacist’s direct supervision; taking or clarifying prescriptions where permitted; coaching and mentoring team members; inventory tasks; and providing additional health services such as immunizations and point-of-care testing when permitted and appropriately trained. Where allowed, interns may complete additional training and licensure requirements to support vaccine preparation and administration, patient education, consent, adverse-reaction response, and documentation.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to work in the home store and travel to other market stores as business needs require. Physical requirements include extended periods of standing or mobility, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force up to 20 pounds. This is described as a part-time position. The typical pay range is $23.75–$42.00. The position is eligible for benefits and programs depending on hours worked and eligibility, including dental and vision benefits, wellness resources, employee discounts, and access to certain voluntary benefits.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe required by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate over time and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
• Verbal and written communication skills, active listening, and ability to understand and convey detailed information accurately.
• Ability to use mathematics for prescription calculations, including quantities, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Physical ability to remain upright and mobile for extended periods; reach, grasp, scan, bag, and manipulate items; perform repetitive finger movements; stoop; and complete close-visual-acuity tasks.
• Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company Standard Operating Procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service; offer immunizations and other services where appropriate, and resolve or escalate patient problems.
• Offer counseling, field medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and supported by required training and certification.
• Where permissible, complete additional licensure and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
• Where permissible, educate patients about vaccines, answer questions, obtain informed consent, monitor for and respond to adverse reactions, report adverse events, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including standing or remaining mobile for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, close visual work, and communicating detailed information accurately.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits, depending on hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree