Pharmacy Intern - Grad

CVS Health • South Burlington, VT

9d • Onsite

About The Position

The Graduate Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting to prepare for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, learning about store, district, and regional operations, patient safety and error prevention, quality assurance and drug utilization review, and professional standards such as corresponding responsibility and red-flag detection.

The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately, and patients receive caring service. The role follows standard operating procedures and best practices, communicates effectively, and contributes to a safe, inclusive team culture. With increasing tenure and readiness, the intern takes on greater accountability for pharmacy management, oversight, and operations. The role may also support immunizations and other patient health services where allowed by law and with required training and certification.

The position requires regular and predictable attendance, including nights and weekends, and flexibility for scheduling and business needs. It is a part-time position. The stated typical pay range is $23.75–$42.00.

Requirements

• Graduate with a PharmD from a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe specified by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks, pivot between tasks, and confirm prescription information and label accuracy.
• Customer-service and team-orientation skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Verbal and written communication skills, active listening, and ability to convey and receive detailed information accurately.
• Mathematical reasoning skills to calculate quantities, days’ supply, and bottle counts for prescriptions.
• Problem-resolution skills to select an appropriate course of action in challenging patient or colleague interactions.
• Ability to meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger movements; close visual work; and lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer-service setting.
• Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
• Ability to work at the home store and other locations across the market to meet business needs.
• Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, and other Microsoft Suite applications.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge to better assist patients.
• Remain flexible to scheduling and business needs, including traveling voluntarily to other stores in the market to work shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, where lawful and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree