Pharmacy Intern

CVS Health • Houston, TX

11d

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in real-world practice and prepare for increasing responsibility in a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. In the pharmacy, interns support smooth operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. They follow Standard Operating Procedures, best practices, and effective communication practices, and help foster a safe, inclusive culture where patients and colleagues feel valued and empowered.

As experience grows, interns take on more responsibility for pharmacy safety and operational effectiveness. Duties include assisting patients, supporting prescription workflow and inventory activities, collaborating with pharmacy colleagues, and providing additional health care services where permitted by law and supported by required training and certification. Where permitted, interns may also complete the licensure and training requirements to support vaccine preparation and administration. This is a part-time position.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Have attention and focus sufficient to concentrate on tasks, switch between tasks, and confirm prescription information and label accuracy.
• Demonstrate customer-service and team-orientation skills, including a friendly approach and the ability to recognize and appropriately respond to patient reactions.
• Use verbal and written communication effectively with patients and colleagues, and demonstrate active listening.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods, mobility, reaching, repetitive finger movements, precision control, stooping, and close visual acuity.
• Occasionally lift or exert up to 20 lbs, frequently lift or exert up to 10 lbs, and consistently move objects requiring negligible force.
• Communicate spoken information and accurately receive detailed oral instructions.
• Have regular and predictable attendance, including nights and weekends.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and Key Learning Experiences.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring, personalized service to patients, including responding to questions and concerns, offering immunizations and other services when appropriate, and solving or escalating patient problems.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain flexible for scheduling and business needs, including traveling to other stores in the market for shifts as needed.
• Follow applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled substances and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed