Pharmacy Intern

CVS Health•Goose Creek, SC

2d•$20 - $24•Onsite

About The Position

CVS Health is hiring a third-year Pharmacy Intern to apply pharmacy-school learning in a retail pharmacy and prepare for a Pharmacist role. Under a preceptor’s direction, the intern completes a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, while gaining exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. The role involves learning and following pharmacy workflows, Standard Operating Procedures, best practices, and applicable legal and professional requirements. Interns develop their clinical and technical skills, contribute to a safe and inclusive team culture, and take on increasing responsibility as their tenure grows. Where permitted by law and supported by required training and certification, the intern may also provide patient health care services, including immunizations and point-of-care testing. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, subject to hours worked and eligibility.

Requirements

Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Have regular and predictable attendance, including nights and weekends.
Complete required training within the designated timeframe.
Be able to concentrate over time and switch quickly between tasks to meet patient and business needs.
Confirm prescription information and label accuracy to support patient safety.
Demonstrate friendly customer service, recognize patients’ reactions, and respond appropriately.
Use verbal and written communication to interact with patients and colleagues, including active listening.
Use mathematical reasoning for prescription calculations, such as tablet quantities, days’ supply, and bottle counts.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the physical demands of the role, including extended periods of standing and mobility; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movements, precision control, and stooping; close visual acuity; and lifting or exerting force as described in the posting.
Communicate detailed or important instructions accurately by spoken word and receive detailed information through oral communication.

Nice To Haves

At least one year of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
Ability to work in the home store and across the market in other locations to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
Assist the pharmacy team in fulfilling prescriptions promptly, safely, and accurately and supporting smooth pharmacy operations.
Provide caring patient service, including personalized interactions, offering immunizations and other services, and resolving or escalating patient concerns.
Offer counseling, answer medical questions, and solicit patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to expand clinical and technical knowledge while contributing to a high-performing team.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
Where permissible, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions and report events as required by public health requirements.
Review and collect patient information and track and document information for each applicable patient.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.