Pharmacy Intern - Grad

CVS Health • Columbus, OH

5d • Onsite

About The Position

CVS Health Graduate Pharmacy Interns apply pharmacy school learning in real-world practice and prepare for increasing responsibility as pharmacists. Under the direction of a preceptor and District Leader, interns complete a comprehensive training roadmap within 120 days of graduation to develop knowledge of store, district, and regional operations. Training and hands-on experience emphasize patient safety and error prevention, quality assurance and drug utilization review, professional standards, corresponding responsibility, and red-flag detection.

Interns support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. They learn to work as part of the pharmacy team by following standard operating procedures and best practices and communicating effectively. As readiness grows, they take on greater accountability for pharmacy management, oversight, and operations. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

The position may include supporting immunizations where permitted by law, after meeting applicable state requirements and training. The listed pay range is $23.75–$42.00. This part-time position is eligible for benefits and programs depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe required by state guidelines; failure to obtain it within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Regular and predictable attendance, including nights and weekends.
• Ability to concentrate on tasks, switch between tasks quickly, and confirm prescription information and label accuracy.
• Customer service and teamwork orientation, including proactively helping people and responding appropriately to patients’ reactions.
• Verbal and written communication skills, including active listening and accurately conveying and receiving detailed spoken instructions.
• Mathematical reasoning skills for calculations such as tablet quantities, days’ supply, and bottle counts.
• Problem-resolution skills for choosing an appropriate course of action in challenging patient or colleague interactions.
• Ability to meet the listed physical demands, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger movements; close visual acuity; and lifting or exerting force as described in the posting.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and provide patient immunizations once state regulations are met.
• Ability to work in the home store and other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and gather patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and supported by required training and certification.
• Where permitted, complete additional licensure and training for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor for and respond to adverse reactions, report adverse events, and collect, track, and document patient information.
• Complete required training within the designated timeframe and maintain regular and predictable attendance, including nights and weekends.
• Perform physical and communication tasks required for pharmacy work, including handling and moving items, viewing and transcribing information, and accurately conveying and receiving spoken instructions.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree