Pharmacy Intern - Grad

CVS Health • Saint Cloud, MN

4d • Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, gaining knowledge of store, district, and regional operations, patient safety and error prevention, quality assurance, drug utilization review, and professional standards such as corresponding responsibility and red-flag detection.

The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately and patients receive caring service. The role follows standard operating procedures and pharmacy workflow across production, pick-up, drive-thru, and drop-off, while developing effective communication, empathy, and teamwork. As readiness increases, the intern takes on greater accountability for pharmacy management, oversight, and operations. Duties may include patient counseling and medical-history inquiries under a licensed pharmacist’s direct supervision, taking or clarifying telephonic prescriptions where state regulations allow, inventory tasks, coaching and mentoring team members, and providing additional patient-care services where legally permitted and appropriately trained.

Where permissible, the intern may support immunizations after completing required licensure and training, including patient education and informed consent, monitoring and responding to adverse reactions, and collecting and documenting patient information. The role requires regular and predictable attendance, including nights and weekends, flexibility for business needs, and may involve traveling to other stores in the market for shifts. The position is identified as part-time in the benefits section. The typical pay range is $24.25–$42.00.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe set by state guidelines; failure to obtain it within 120 days of graduation results in separation of employment.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends, and ability to complete required training within designated timeframes.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to ensure patient safety.
• Customer-service and team-orientation skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Verbal and written communication skills, active listening, and ability to convey and receive detailed spoken instructions accurately.
• Mathematical reasoning sufficient to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
• Problem-resolution skills to identify challenging interactions and select an appropriate course of action.
• Ability to remain mobile and upright for extended periods; reach, stretch, stoop, perform repetitive finger movements, and handle items with precision.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
• Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.
• Ability to work flexibly according to scheduling and business needs, including travel to other stores in the market when needed.

Nice To Haves

• At least one year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive post-graduate training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
• Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe, accurate prescription fulfillment.
• Help ensure prescriptions are filled promptly, safely, and accurately and provide caring service to patients.
• Show empathy and genuine care in patient interactions, including at pick-up, drive-thru, and over the phone; offer immunizations and other services when appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain flexible for scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled substances and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed by law and supported by required training and certification.
• Where permissible, complete additional licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• For immunization support, educate patients and answer questions to obtain informed consent; monitor for and respond to adverse reactions; report adverse events as required; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
• Perform physical and communication tasks required for pharmacy work, including remaining upright for extended periods, handling and scanning items, and communicating detailed information accurately.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree