Pharmacy Intern - Grad

CVS Health•Garden City, MI

29d•$24 - $42•Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for a pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, building knowledge of store, district, and regional operations, patient safety, error prevention, quality assurance, drug utilization review, professional standards, corresponding responsibility, and red-flag detection. The intern supports smooth pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring patient service. Work includes following standard operating procedures and pharmacy workflow, communicating effectively, and contributing to a safe, inclusive culture. As tenure and readiness increase, the intern takes on greater accountability for pharmacy management, oversight, and operations. Responsibilities include supporting prescription fulfillment and patient interactions, offering counseling and responding to medical questions under a licensed pharmacist’s direct supervision when appropriate, handling prescriber communications where permitted by state regulation, assisting with inventory activities as allowed by law, and providing additional patient-care services where legally permitted and appropriately trained or certified. Where permissible, the intern may complete requirements for Technician Immunizer status and support vaccine preparation and administration, patient education and consent, adverse-reaction response and reporting, and patient-information documentation. The role requires regular and predictable attendance, including nights and weekends, and completion of required training within designated timeframes. The position is described as part-time. The typical pay range is $23.75–$42.00. Eligible benefits and programs may include dental and vision benefits, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
Ability to obtain required pharmacist licensure within the timeframe set by state guidelines; failure to obtain licensure within 120 days of graduation will result in separation of employment.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Friendly, helpful customer-service orientation and ability to recognize and respond appropriately to patients’ reactions.
Verbal and written communication skills for interacting with patients and colleagues, including active listening.
Ability to use mathematics to calculate prescription quantities and days’ supply.
Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
Ability to complete the physical demands of the role, including remaining mobile and upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precision control, stooping, and close visual work.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Ability to convey detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer-service setting.
Ability to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive training roadmap within 120 days of graduation under the direction of a preceptor and District Leader.
Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
Help ensure prescriptions are filled promptly, safely, and accurately.
Create positive patient experiences by showing empathy and care, assisting patients in person, at drive-thru, and over the phone, and solving or escalating patient problems.
Offer immunizations and other services to patients where appropriate and permitted.
Offer counseling, address medical questions, and solicit patient medical history under a licensed pharmacist’s direct supervision when appropriate.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek opportunities to expand clinical and technical knowledge and contribute to a high-performing team.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including those concerning patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
Where permissible, complete additional licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
Where supporting immunizations, educate patients about vaccines, answer questions to obtain informed consent, monitor and respond to adverse reactions, report adverse events, and collect and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.