Pharmacy Intern

CVS Health • Geneva, OH

8d • Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting and develop skills in preparation for a Pharmacist role. Under the direction of a preceptor, interns complete a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, along with exposure to store, district, and regional operations.

Interns support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. They follow Standard Operating Procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. As their tenure increases, they take on greater responsibility for the safety and effectiveness of pharmacy operations.

Where permitted by law and supported by training and certification, interns may provide additional patient health services, including immunizations and point-of-care testing, and may staff offsite clinics. This is a part-time position. The stated pay range is $20.00–$23.75. Benefit eligibility and availability depend on hours worked and eligibility.

Requirements

• Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to concentrate on tasks and quickly pivot between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Ability to provide friendly customer service, understand patients’ reactions, and respond appropriately.
• Ability to communicate verbally and in writing with patients and colleagues, and to listen actively.
• Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and choose an appropriate response.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and handle items; perform repetitive finger movements; adjust machines precisely; stoop and bend; and perform close-visual-acuity tasks.
• Ability to occasionally lift or exert up to 20 lbs, frequently lift or exert up to 10 lbs, and consistently move objects using negligible force.
• Ability to convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1+ years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
• Ability to work in the home store and across the market in other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences that develop pharmacy-related aptitude.
• Follow company Standard Operating Procedures at pharmacy workstations to support Pharmacists and Technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide positive patient experiences through empathy and personalized service; offer immunizations and other services where appropriate, and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; help prepare and administer vaccines, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Part-time position is eligible for benefits and programs that support colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
• Dental benefits.
• Vision benefits.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed