Pharmacy Intern

CVS Health • Waco, TX

22d • Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern role provides hands-on experience applying pharmacy-school learning in a retail pharmacy and preparing for increasing responsibility as a Pharmacist. Under the direction of a preceptor, interns complete a comprehensive training roadmap with Key Learning Experiences, activities, and time with district leaders, gaining exposure to store, district, and regional operations. They support pharmacy operations and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. Interns follow Standard Operating Procedures and best practices, communicate effectively, and contribute to a safe, inclusive team culture. As tenure increases, interns take on additional responsibility for the safety and effectiveness of pharmacy operations. Where permitted and supported by required training and certification, they may also provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. This is a part-time position. The stated pay range is $20.00–$23.75. The position is eligible for benefits and programs depending on hours worked and eligibility.

Requirements

• Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, move between tasks, and confirm prescription information and label accuracy.
• Customer-service and team-orientation skills, including friendly assistance and appropriate responses to patients’ reactions.
• Verbal and written communication skills, including active listening.
• Ability to use mathematics to calculate prescription quantities, days’ supply, and required bottle counts.
• Ability to identify challenging interactions and choose an appropriate course of action.
• Ability to meet the stated physical demands, including remaining upright for extended periods; reaching, handling, scanning, and bagging items; repetitive finger movements; close visual work; stooping; and lifting or exerting force up to 20 lbs occasionally and up to 10 lbs frequently.

Nice To Haves

• 1+ years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state requirements are met, interns are expected to strive to provide patient immunizations.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring patient service by creating personalized interactions, offering immunizations and other services where appropriate, and resolving or escalating patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, seek feedback, and develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• Where permitted, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, and collect and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Support patient and business needs by concentrating on tasks, shifting between tasks, and confirming prescription information and label accuracy.
• Communicate with patients and colleagues using verbal and written communication and active listening; provide friendly assistance and respond appropriately to patients’ reactions.
• Use mathematical reasoning to determine prescription quantities, days’ supply, and bottle counts, and select appropriate responses to challenging patient or colleague interactions.
• Perform the physical tasks required for the role, including standing and moving for extended periods, handling and scanning items, reaching, repetitive finger movements, adjusting machines, stooping, and lifting or exerting force as described in the posting.
• Perform any additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources, subject to hours worked and eligibility.
• Employee discounts, subject to hours worked and eligibility.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed