Pharmacy Intern

Walgreens•Madison, WI

24d

About The Position

Learn to provide the best patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. Use pharmacy systems to obtain patient and drug information and process prescriptions while modeling a distinctive customer experience. Learn and champion pharmacy policies, procedures, and customer service practices in preparation for a future pharmacist role. The position works under pharmacist supervision and includes customer service, prescription processing, patient care support, pharmacy operations, inventory management, and required training.

Requirements

Must be enrolled in a school of Pharmacy program.
Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop strong customer relationships.
Model and share customer-service practices, including courteous interpersonal habits and Walgreens service traits.
Learn from store and pharmacy team members, field leadership, and customers and patients.
Assist with the practice of pharmacy under pharmacist supervision and in accordance with applicable state, federal, and company requirements.
Comply with the Walgreen Co. Pharmacy Code of Conduct and standard operating procedures for entering, processing, filling, and dispensing prescriptions.
Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to pharmacy errors and the Quality Improvement Program.
Follow the Walgreen Co. Good Faith Dispensing policy.
Register related sales on the assigned cash register and collect and handle cash as required.
Help customers locate products, including accompanying them to the over-the-counter aisle when possible.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
Use company asset-protection practices and file claims for pharmaceutical shipment overages, shortages, order errors, and damaged goods.
Help maintain the Pharmacy Department's interior and exterior, including keeping supplies adequate and the area clean, neat, orderly, and stocked.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete required training and special assignments or other tasks as assigned.
Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.