Pharmacy Intern

CVS Health•Rock Hill, SC

2d•$20 - $24•Onsite

About The Position

The 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under a preceptor’s direction, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, practical activities, and time with district leaders, gaining exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. The role requires consistent use of standard operating procedures, best practices, and effective communication, along with empathy and genuine care in interactions with patients and colleagues. As experience grows, the intern takes on more responsibility for safe and effective pharmacy operations, subject to applicable laws and direct pharmacist supervision where required. This is a part-time position. The typical pay range is $20.00–$23.75. Benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Attend regularly and predictably, including nights and weekends.
Complete required training within the designated timeframe.
Be able to concentrate, switch between tasks, and verify prescription information and label accuracy.
Demonstrate customer-service and team-orientation skills, including friendly assistance and appropriate responses to patients’ reactions.
Use verbal and written communication effectively and practice active listening with patients and colleagues.
Apply mathematical reasoning to prescription-filling calculations, such as tablet quantities and days’ supply.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the physical demands of the role, including standing and moving for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movements, precise machine adjustments, stooping and bending; and close visual work.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability and willingness to become immunization certified once state regulations are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
Follow company standard operating procedures and pharmacy workflow procedures at workstations including production, pick-up, drive-thru, and drop-off.
Support safe, accurate, and timely prescription fulfillment and contribute to positive patient experiences with empathy and personalized service.
Offer counseling, respond to medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team and inclusive work environment.
Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and company policies, including controlled-substance procedures and patient privacy and security requirements.
Deliver additional patient health services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, when allowed by law and supported by required training and certification.
Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.