Pharmacy Intern

CVS Health • Orlando, FL

10d

About The Position

CVS Health is seeking a third-year Pharmacy Intern to develop practical pharmacy skills and prepare for increased responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap consisting of Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations. In retail pharmacy, the intern supports smooth pharmacy operations, timely and accurate prescription fulfillment, and caring service for patients. The role applies pharmacy school learning in practice and emphasizes consistent use of Standard Operating Procedures, best practices, effective communication, empathy, and contribution to a safe and inclusive culture.

As experience increases, the intern takes on greater responsibility for safe and effective pharmacy operations. The role may include supporting patient-care services such as immunizations and point-of-care testing, where permitted by law and supported by required training and certification. This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs vary based on hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Maintain regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to ensure patient safety.
• Provide friendly assistance, recognize and appropriately respond to patients’ reactions, and work as part of a team.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematics to solve prescription-related problems, such as calculating tablet quantities and days’ supply.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the described physical demands, including extended standing, reaching, repetitive hand and finger movements, stooping, close visual work, and lifting or exerting force up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• At least one year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
• Follow company Standard Operating Procedures at pharmacy workstations to help pharmacists and technicians manage and improve patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring, personalized service to patients in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer to counsel, respond to medical questions, and gather patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowable by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; help prepare and administer vaccines; educate patients about vaccines; refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report them as required; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines precisely, stooping, and visually inspecting small items.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits, depending on hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed