Pharmacy Intern - Grad

CVS Health•Greensboro, NC

7d•$24 - $42•Onsite

About The Position

CVS Health’s Graduate Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting to prepare for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation and develops knowledge of store, district, and regional operations, patient safety and error prevention, quality assurance and drug utilization review, and professional standards including corresponding responsibility and red-flag detection. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients. The role follows standard operating procedures and pharmacy workflow, and requires effective communication, empathy, and participation in a safe and inclusive team culture. As tenure and readiness increase, the intern takes on greater accountability for pharmacy management, oversight, and operations. Where permitted by law and supported by training and certification, the intern may also provide additional patient care services, including immunizations, point-of-care testing, and offsite clinic staffing. This is a part-time position.

Requirements

PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
Ability to obtain required pharmacist licensure within the timeframe set by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to complete required training within the designated timeframe.
Ability to concentrate, shift between tasks, and verify prescription information and label accuracy.
Customer-service and team orientation, including friendly assistance and appropriate responses to patients.
Verbal and written communication skills, including active listening.
Mathematical reasoning to calculate prescription quantities and supplies.
Problem-resolution skills for challenging patient or colleague interactions.
Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements and precise machine adjustments; and maintain close visual acuity.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Ability to convey detailed spoken instructions accurately and receive detailed information orally.
Regular and predictable attendance, including nights and weekends.

Nice To Haves

One or more years of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified; pharmacy interns should strive to provide patient immunizations once state requirements are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, and other Microsoft Suite applications.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
Provide caring patient service, including personalized interactions, offering immunizations and other services, and resolving or escalating patient concerns.
Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete permitted basic inventory activities, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, seek feedback, and develop clinical and technical knowledge.
Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and appropriately trained and certified.
Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and obtain informed consent; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document patient information.
Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
Concentrate on tasks, switch between tasks as needed, and verify prescription information and label accuracy.
Help patients in a friendly manner, recognize and respond appropriately to their reactions, and communicate effectively with patients and colleagues using verbal and written communication and active listening.
Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Perform other tasks as directed by a supervisor or manager.