Pharmacy Intern - Grad

CVS Health • Miami, FL

21d • Onsite

About The Position

CVS Health Graduate Pharmacy Interns support retail pharmacy teams while applying pharmacy-school learning to real-world practice and preparing for a Pharmacist role. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, building knowledge of store, district, and regional operations, patient safety and error prevention, quality assurance and drug utilization review, and professional standards such as corresponding responsibility and red-flag detection.

The intern helps pharmacy operations run smoothly and ensures prescriptions are filled promptly, safely, and accurately while providing caring service. The role follows standard operating procedures and best practices, communicates effectively, and contributes to a safe and inclusive culture. As readiness grows, the intern takes on more responsibility for pharmacy operations, patient care, team development, and inventory activities, within applicable laws and under required supervision. Depending on state law and training, responsibilities may also include supporting immunizations and other patient health care services.

The position requires regular and predictable attendance, including nights and weekends, and flexibility to travel to other stores in the market as needed. The listed pay range is $24.25–$42.00. This is described as a part-time position and is eligible for a range of benefits and programs depending on hours worked and eligibility.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning CVS Health’s Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe established by state guidelines; failure to obtain it within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Regular and predictable attendance, including nights and weekends.
• Ability to concentrate over time and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, helpful customer-service approach and ability to recognize and respond appropriately to patients’ reactions.
• Verbal and written communication skills, including active listening and conveying detailed spoken instructions accurately.
• Ability to use mathematics to determine quantities to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and select an appropriate response.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; control precision; stoop and bend; and perform close-visual-acuity tasks.
• Occasionally lift or exert up to 20 lbs, frequently lift or exert up to 10 lbs, and consistently exert negligible force to move objects.
• Ability to receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support Pharmacists and Technicians in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs and travel voluntarily to stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, answer questions and obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform assigned additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other benefit programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree