Pharmacy Intern - Grad

CVS Health • Mansfield, OH

1d • Onsite

About The Position

At CVS Health, Graduate Pharmacy Interns support retail pharmacy teams while developing the skills and knowledge needed for a Pharmacist role. Interns apply pharmacy-school learning to real-world practice and, under the direction of a preceptor and District Leader, complete a comprehensive training roadmap within 120 days of graduation. Training covers store, district, and regional operations, patient safety and error prevention, quality assurance and drug utilization review, and professional standards such as corresponding responsibility and red-flag detection.

Interns help pharmacy operations run smoothly and ensure prescriptions are filled promptly, safely, and accurately while providing caring service. They learn to follow standard operating procedures, communicate effectively, and contribute to a safe and inclusive team culture. As their tenure and readiness increase, they take on greater accountability for pharmacy management, oversight, and operations. Duties and services are performed within applicable laws and regulations, under required supervision, and subject to state requirements and training. The role requires regular and predictable attendance, including nights and weekends, and flexibility to support business needs, potentially by working at other stores in the market.

This posting identifies the position as part-time. The pay range is $23.75–$42.00. The position is eligible, depending on hours worked and eligibility, for benefits and programs including dental and vision benefits, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe required by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to support patient safety.
• Customer-service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Verbal and written communication skills, active listening, and ability to understand and convey detailed information accurately.
• Mathematical reasoning sufficient to calculate quantities, days’ supply, and bottle requirements for prescriptions.
• Problem-resolution skills to identify challenging interactions and select an appropriate course of action.
• Ability to meet the stated physical demands, including prolonged standing or mobility, reaching, repetitive finger movements, stooping, close visual acuity, and lifting or exerting force as described in the posting.

Nice To Haves

• One or more years of related work experience in a pharmacy, retail, medical, or customer-service setting.
• Ability to become immunization certified and provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and collect patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulations.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and remain flexible to scheduling and business needs, including working shifts at other market stores as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including those concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
• Where permitted, complete required licensure and training to obtain Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform the physical and communication tasks required for pharmacy work, including remaining mobile and upright for extended periods, handling and reaching for items, using fine motor skills, visually inspecting information, lifting items, and communicating detailed information accurately.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits, depending on hours worked and eligibility.
• Other benefits and programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree