Pharmacy Intern - Grad

CVS Health • Cypress, TX

2d • Onsite

About The Position

The Graduate Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while developing the skills needed to become a Pharmacist. Under the direction of a preceptor and District Leader, the intern completes a comprehensive training roadmap within 120 days of graduation, gaining knowledge of store, district, and regional operations, patient safety and error prevention, quality assurance, drug utilization review, and professional standards such as corresponding responsibility and red-flag detection.

The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately, and patients receive caring service. The role involves following standard operating procedures and pharmacy workflow, communicating effectively, and contributing to a safe and inclusive team culture. With increasing readiness, the intern takes on greater accountability for pharmacy operations and patient care. Depending on applicable laws, training, and certification, duties may also include immunizations, point-of-care testing, and staffing offsite clinics.

This position requires regular and predictable attendance, including nights and weekends, and flexibility to work in the home store or other market locations as business needs require. The position is described as part-time and offers a typical pay range of $23.75–$42.00. Benefits eligibility and availability depend on hours worked and eligibility.

Requirements

• Graduate with a PharmD from a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
• Be able to obtain required pharmacist licensure within the timeframe specified by state guidelines; failure to obtain licensure within 120 days of graduation results in separation of employment.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Demonstrate attention and focus, including sustained concentration, the ability to shift between tasks, and the ability to confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including looking for ways to help people and responding appropriately to patients’ reactions.
• Use and understand verbal and written communication with patients and colleagues, and listen actively.
• Use mathematical reasoning for prescription-related calculations, such as quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including extended standing or mobility, reaching, repetitive fine-motor activity, stooping, close visual acuity, and occasional lifting or exerting up to 20 pounds.
• Be able to convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; interns should strive to provide patient immunizations once state requirements are met.
• Ability to work in the home store and at other locations across the market to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the post-graduation training roadmap within 120 days, under the direction of a preceptor and District Leader.
• Follow company standard operating procedures and pharmacy workflow at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring, empathetic service to patients in person and over the phone, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate and under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, CVS policies, and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing of offsite clinics, when allowed by law and supported by required training and certification.
• Where permissible, complete additional licensure and training requirements for Technician Immunizer status; educate patients about vaccines, obtain informed consent, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including remaining mobile and upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, handling items, adjusting machines, stooping, and visually inspecting information or small parts.
• Complete other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources, subject to hours worked and eligibility.
• Employee discounts, subject to hours worked and eligibility.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree